This week you get to see my hairy face again as I talk about three tactics to remembering your clients names.
In the video I get all deep and talk about how our brain works and why we remember somethings and not others.
Then I give you the three tips that help us leverage this knowledge to remember peoples names.
It’s really simple and you can start doing it right away.
In case you don’t have good video or you can’t watch it right now, here are the three points.
Carry a checklist of all of your members.
Get familiar with the names on this list, it will serve you well for remembering their names in class.
If you do forget someone’s name, you can also sneak over to your checklist and double check what their name is again.
Use their name as soon as they introduce themselves to you.
“Hello Anna, I’m Kyle.”
“It’s a pleasure to meet you Anna.”
When coaching and encouraging your clients. Don’t address the entire group or team, address a specific person and use their name.
The more you use their name, the more likely you are to remember.
Especially important with brand new clients.